ABF - Studio Legale Nappi

Sulla responsabilità per mancata attivazione del servizio di SMS Alert

Posted onLuglio 25, 2024Ottobre 7, 2024AuthorAnna Esposito

La controversia sottoposta al Collegio di Coordinamento dell’Arbitro Bancario Finanziario (ABF) trae origine da un ricorso presentato da una cliente che, nel luglio 2023, ha disconosciuto cinque operazioni di prelievo fraudolento, per un totale di € 1.300,00, eseguite tra il 5 e il 29 giugno Di più …

TRUFFA INFORMATICA: la banca non deve risarcire il cliente che accetta il rimborso parziale

Posted onOttobre 27, 2022Novembre 24, 2022AuthorDaniele Giordano

In caso di truffa informatica, il reclamo presentato dall’utente e la conseguente offerta di rimborso (anche parziale) da parte dell’intermediario, se accettata, vale a tacitare ogni eventuale ulteriore pretesa da parte del reclamante”. Questo il principio espresso dall’Arbitrato Bancario Finanziario con la decisione n. 8925 Di più …

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